RetraceRetrace — Terms of Sale
Last updated: 2026-09-23
These terms cover the purchase of the optional Retrace Pro unlock for Retrace. The Retrace extension itself is free to install and use; buying the unlock is entirely optional. By purchasing, you agree to these terms.
What you're buying
A one-time license for Retrace Pro, which unlocks a bundle of features inside Retrace: Backup & restore (export/import your data, with optional password encryption and an optional connected backup file that auto-mirrors to a folder you choose), custom keyboard shortcuts and a command palette, Tidy up, a longer recovery timeline, auto-archive rules, and reusable templates. It is a single, one-time payment of $10 — not a subscription. There are no recurring charges, and future additions to the Retrace Pro bundle are included.
Your license
Your purchase grants you a personal, non-exclusive, non-transferable license to use Retrace Pro. You may use your key on the devices where you personally use Retrace. Please don't share, resell, or publish your license key — it's for your own use.
Payment and merchant of record
Payments are processed by Paddle (Paddle.com Market Ltd), acting as the merchant of record. This means Paddle handles the transaction, receipts, and any applicable sales tax or VAT on our behalf. Your purchase is also subject to Paddle's own buyer terms. The Retrace extension is not involved in the payment and never sees your payment details.
Delivery
After a successful purchase you'll receive a license key by email, in the form RTRC-…. Keys are issued manually, so delivery is usually within a few hours and no later than 2 business days. Paste your key into Retrace › Settings › Backup & restore › Unlock to activate Retrace Pro. If your key hasn't arrived, contact us (below) and we'll sort it out.
Offline activation
Your license key is verified entirely on your device, using a cryptographic signature check against a public key built into the extension. No server is ever contacted to activate or validate it — this is what keeps Retrace's "no network requests" promise true even for paid users. It also means we cannot remotely disable a key once it has been issued.
Refunds
Because the license activates instantly and can't be remotely disabled, we offer full refunds within 14 days if your key doesn't arrive, doesn't work, or you hit a technical problem we can't resolve — rather than discretionary "changed my mind" refunds once a working key is delivered. Full details in our Refund Policy.
Availability
Retrace Pro is available in both the Google Chrome and Microsoft Edge versions of Retrace.
No warranty
Retrace and Retrace Pro are provided "as is," without warranties of any kind, to the fullest extent permitted by law. Backup files are only as complete as what Retrace has stored at the time you export; a Retrace session is a record of the tabs you saved, not a capture of unsaved in-page state. You are responsible for keeping your own backup files safe.
Limitation of liability
To the fullest extent permitted by law, our total liability for any claim relating to the Retrace Pro unlock is limited to the amount you paid for it. We are not liable for indirect or consequential losses, including lost data, arising from use of the extension.
Privacy
How Retrace handles your data is described in our Privacy Policy. In short: everything stays on your device and the extension makes no network requests.
Changes to these terms
If these terms change, the updated version will be posted at this same location with a new "Last updated" date.
Contact
Questions about a purchase or these terms: support@retrace-addon.store